FAQs
Frequently Asked Questions
How long will my order take to arrive?
We offer a quick turnaround on orders. Once you have approved your mockup, you can expect to receive your order within 5-10 working days.
Will I be able to approve my design before printing?
We'll always send you an example of your final design to approve before printing. At this stage, you are free to make amendments to ensure you're 100% happy with the final outcome when it arrives.
Can I reorder the same design?
100%. For our ongoing clients, reordering is easy. Simply contact us, and we'll print your previously approved design without needing further approval, speeding up the process.
Can your greaseproof paper be used in the freezer and oven?
Absolutely, our custom-printed greaseproof paper is safe to use in the oven, microwave and freezer.
Is your greaseproof paper recyclable?
Yes, our greaseproof paper is 100% recyclable and biodegradable, helping you to meet your sustainability goals.
The size I need isn't listed on your website. Can you still help?
If you need a custom size that's not listed on our website, please reach out to us with your requirements. We'll be happy to discuss your needs and, in most cases, can accommodate your request.
Is your ink food-safe?
Yes, always. We use vegetable-based ink made from soya, making it not only food-safe but also vegan.
Do you offer bulk discounts?
Yes, we offer competitive pricing and bulk discounts. Please contact us for more details based on the size of your order.
Can I order a smaller quantity than what's listed on the website?
We typically offer our products in the quantities listed on the website to ensure the best pricing and efficiency. However, if you need a smaller order, please get in touch with us, and we'll do our best to accommodate your request.